Privacy & Terms

Concierge Plus ("we", "our", "us") is dedicated to safeguarding your privacy under the Privacy Act 1988 and Australian Privacy Principles. This document explains our procedures regarding the collection, handling, and security of your personal data when interacting with our business.

2019-01-01

1. Types of Personal Data We Collect

We gather information such as your name, contact details, email, property location, and specifics regarding your service needs. Additionally, we may pull technical data including your IP address and browsing patterns to understand how you interact with our digital platforms.

2020-01-01

2. Methods of Collection and Usage

Information is collected via form submissions, phone calls, or digital inquiries. We utilize this data to generate accurate project quotes, facilitate effective communication, manage property services, refine our website experience, and meet all legal obligations.

2021-01-01

3. Information Sharing Policy

We share relevant data with trusted contractors and tradespeople within our network to execute work at your property. We also engage service providers for CRM and hosting. We never sell your personal details to outside third-party organisations.

2021-01-01

4. Data Protection Hub

Our team employs rigorous measures to prevent unauthorised access or loss of data. This involves utilising secure cloud storage, limiting internal staff access to sensitive files, and partnering with highly reputable data management platforms.

2019-01-01

5. Your Rights and Contact Details

You are entitled to access or update your information at any time. For concerns regarding data handling or privacy breaches, please email info@conciergeplus.com.au. We reserve the right to modify these terms, with all updates appearing on this webpage.

Privacy & Terms

1. Types of Personal Data We Collect

2. Methods of Collection and Usage

3. Information Sharing Policy

4. Data Protection Hub

5. Your Rights and Contact Details

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